Refund policy

At Eloria, we strive to provide the best quality products and customer satisfaction. If you are not completely satisfied with your purchase, we’re here to help. Returns You have 7 days from the date of delivery to request a return. To be eligible, the item must be unused, in its original condition, and in the original packaging. Non-Returnable Items Certain items cannot be returned, such as personal care products, sale items, or items marked as non-returnable. Refunds Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund. If approved, your refund will be processed within 5–7 business days through your original method of payment.  Shipping Costs Customers are responsible for return shipping costs unless the item received is damaged or incorrect. Contact Us If you have any questions about our Refund Policy, please contact us at: 📧 shopeloriaaa@gmail.com